Vinted Members Express Frustration Regarding Sizing Changes

Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.

This online marketplace has updated its size classifications for women's and children's clothes but did not contact all users about the change.

Online Platforms Response

Many shoppers and sellers are expressing on platforms claiming that product pages now present an altered size classification than originally posted due to the recalibration.

The company said the updated approach better aligns with other platforms.

The platform has recommended to check their listings and adjust the sizing manually when needed, resulting in member annoyance.

Sizing System Modifications

Previously, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.

The new system has a letter with a size spectrum such as S/UK 8-10.

With some products, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.

Shopper Experiences

A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

Another user, located in Scotland, stated items she posted on Vinted with size 14 labels were displaying on the service as size 20–22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.

Necessary Adjustments

A different user, located in England, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".

"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.

Marketplace Information

The service features exceeding 100 million shoppers, including 18 million in the UK.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, Vinted reversed a change to its shipping options due to shopper criticism.